28 Our Commitment Our relationships have been built through repeat business and quality of installation. Our aim is to provide clients with proactive and innovative solutions in support of their requirements. This approach has greatly contributed to our fantastic client feedback and our reputation as the partner of choice. We work collaboratively with our clients to ensure they get the best value tailored to their needs. To continuously improve the quality of our service, we have a comprehensive recording and reporting process which is supported using our tablet based software programme. This allows our project teams to communicate easily with our client teams detailed professional professional profe diverse divers unity unity responsible excellence professi strong strong elite transparentquality and have immediate access to all project data relating to the management of health, safety and quality. We value and are proud of our supply chain, which is why we view our suppliers and subcontractors as an integral part of our business and look to them to support our health, safety and quality standards. Through shared training and regular communication, we assist our subcontractors with continual improvement of their standards and best practice. Our employee’s safety and wellbeing are of paramount importance to us and we invest heavily in health and safety training, to ensure our teams have safe practises in the forefront of their minds when carrying out work for Designer Group. We recently carried out an engagement survey with our staff and we are proud to share with you just some of the overwhelmingly positive responses we received. At Designer Group, we are committed to providing an exceptional level of service across all of our projects. We adopt an open-minded approach to generate tailor-made, bespoke solutions for our clients. what Designer Group means to our people